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NOUVELLE PEUGEOT 208

PRIVACY POLICY

PRIVACY POLICY

Table of contents

1. Categories of data processed / Links to other websites/applications
2. Information on the processing of personal data
3. Interaction with social networks
  3.1. Customer support via social networks
  3.2. Social media links / social media plug-ins (e.g. “Like” buttons)
4. Your rights
5. Updating this Privacy Policy
6. Contacting us

This website is owned by Peugeot automobiles. It is operated by Automobiles Peugeot, a limited company whose head office is located in France, at 2-10 Boulevard de l'Europe, 78300 Poissy. This website is hosted in Europe by PSA IT services.

Please read this policy carefully before browsing and using this website as it explains how your personal data is processed. Your navigation on this website indicates that you accept this policy.

1. CATEGORIES OF PROCESSED DATA / LINKS TO OTHER WEBSITES/APPLICATIONS

We care about your privacy. We collect and process different types of personal data through this website. This includes:

information you give us when you request and use our services and website, such as your name, address, email address
information we need when you report a problem with our website
Information collected using cookies
Information about your vehicle as well as specific contract data that we need for the individual performance of the website (e.g. purchase date, service dates) and to provide an optimal user experience with the best service for your vehicle
For more details, see section 2.

This website may also contain links to other Peugeot or PSA group websites or to websites of Peugeot partners, approved garages, other affiliated companies or social networks. When you click on such a link to one of these other Peugeot or third party websites, please note that these websites have their own data protection policies. We encourage you to check their privacy policies when using these websites.

This website may also contain iFrames whose content comes from other Peugeot or PSA group websites. Peugeot provides this external content to Internet users for greater comfort. Therefore, when you visit a page that contains iFrames, these websites may use cookies. Please consult the Peugeot cookie management policy for more information.

You are informed that Peugeot declines all responsibility for third party websites.

2. PURPOSE

This document constitutes the Legal Notices of the Site. The purpose of this document is to define the terms and conditions for consultation of the Elements by the User. It is specified that consultation of the Elements is subject to compliance with these Legal Notices as provided for in the following article.

3. INFORMATION ON THE PROCESSING OF PERSONAL DATA

Vos données à caractère personnel seront traitées pour gérer et satisfaire votre demande et à des fins d'administration générale par Automobiles Peugeot en tant que responsables de traitement, dans les modalités ci-dessous.

En tant que responsables de traitement, nous traitons vos données à caractère personnel comme suit :
Données / Catégories de données (les données obligatoires sont marquées d’un astérisque*) Finalité(s)

Identification et coordonnées

 

(nom*, adresse électronique* ; numéro de téléphone, adresse postale (* le cas échéant)), détails du modèle*, partenaire Peugeot sélectionné*, intérêt pour un service de location (leasing)/ financement, type de demande (* le cas échéant), données spécifiques à la flotte (* le cas échéant)

 Prise de contact, communication et traitement des demandes

Identification et coordonnées

(nom, adresse électronique*)

 Gestion de l’abonnement/désabonnement à la newsletter
Identification et coordonnées*, préférences de contact, données d'identification du véhicule*, spécifications des produits et services*, données du véhicule et de service, données techniques pièces et accessoires, données liées au passage atelier et services Fins d’activités de marketing, d’identification et de reconnaissance
Informations recueillies par le biais de cookies Veuillez consulter notre politique en matière de cookies en bas de page pour plus d’informations
Data marked with an asterisk (*) is mandatory and constitutes a contractual requirement. You are also required to communicate them to us. If you do not provide this data, we will not be able to respond to your request.

Depending on your profile and user behavior while browsing our website, a pop-up window may be presented to you, offering you a test drive or a voucher for the model that interests you.

Your personal data will be kept for ten years after the end of the contractual relationship. If you have given your consent to the use of your data for marketing purposes, your personal data will be retained for these purposes for three years after the last contact with us.

We communicate your personal data to the following recipients for the reasons indicated below: 

1. For purposes linked to the execution of a contract or linked to pre-contractual measures taken at the request of the data subject before the conclusion of a contract in accordance with Art. 6(1)(b) of the General Data Protection Regulation (GDPR)
Data / Data categories Purpose(s) Recipient(s)
Identification and contact details*, specifications of products and services* Market research and consumer surveys to collect opinions regarding Peugeot products and services (e.g. customer satisfaction surveys) only in the case where the customer can be contacted via the communication channel(s) chosen for these purposes without their prior consent

Automobiles Peugeot and PSA Automobiles SA, 2-10 Boulevard de l'Europe, 78300 Poissy, France and Your selected Peugeot partner.

 

The aforementioned recipients share your personal data with its IT service providers who assist it in managing the purposes mentioned, and in particular with:

 

· Capgemini (Capgemini Technology Services, 5/7 rue Frédéric Clavel – 92287 Suresnes Cedex - France) which engages other subcontractors located outside the European Economic Area (EEA) and therefore in a country that does not have a adequate level of data protection. There is no adequacy decision from the European Commission, but there are appropriate safeguards, which in this case are Capgemini's Binding Corporate Rules (BCR). To obtain a copy, please follow this link: https://www.capgemini.com/resources/capgemini-binding-corporate-rules/

 

· Atos (Atos SE, River Ouest, 80 Quai Voltaire, 95877 Bezons cedex, France) which engages other subcontractors located outside the European Economic Area (EEA) and therefore in a country that does not have a level adequate data protection. There is no adequacy decision from the European Commission, but there are appropriate safeguards, which in this case are the Atos Binding Corporate Rules (BCR). To obtain a copy, please follow this link: https://atos.net/content/dam/global/documents/atos-binding-corporate-rules.pdf

 

· Salesforce (Salesforce.com EMEA Limited, Village 9, Floor 26 Salesforce Tower, 110 Bishopsgate, London, EC2N 4AY, United Kingdom) located outside the European Economic Area (EEA) and therefore in a country that does not have an adequate level of data protection. There is no adequacy decision from the European Commission, but there are appropriate safeguards, which in this case are the Binding Corporate Rules (BCR) of Salesforce. To obtain a copy, please follow this link: https://www.salesforce.com/content/dam/web/en_

us/www/documents/legal/misc/Salesforce-Processor-BCR.pdf

 

· Mediacom, 57 Rue de Villiers, 92 200 Neuilly-sur-Seine

 

· Zeta Global, 3 Park Avenue, New York, NY 10016, United States

 

· IBM GBS France, 17 Avenue de l’Europe, 92275 Bois-Colombes, France
1 . Pour les finalités relatives aux intérêts légitimes poursuivis par le responsable de traitement ou par un tiers conformément à l'art. 6(1)(f) du RGPD, sauf si vous avez exercé votre droit d'opposition (art. 21 (1) du RGPD) :
Data / Data categories Purpose(s) Purpose(s)
Identification et coordonnées*, spécifications des produits et services*
 Études de marché et enquêtes auprès des consommateurs pour recueillir des avis concernant les produits et services de Peugeot (par ex. enquêtes de satisfaction des clients) uniquement dans le cas où le client peut être contacté via le(s) canal(aux) de communication choisi(s) à ces fins sans son consentement préalable
 (i) Automobiles Peugeot and PSA Automobiles SA, 2-10 Boulevard de l'Europe, 78 300 Poissy, France The above-mentioned recipients disclose your personal data to (IT) service providers involved in the achievement of the attached purposes, in particular: · PSA Automobiles SA, 2-10 Boulevard de l'Europe, 78 300 Poissy, France · LiveRamp France 25-29 rue Anatole France, 92300 Levallois-Perret, France. Data may be transferred to LiveRamp group companies, in Europe and abroad, provided that the necessary authorizations have been obtained where applicable. LiveRamp Inc, located in the United States, are certified under the Privacy Shield, a self-certification mechanism for companies established in the United States, recognized by the European Commission as offering an adequate level of protection to personal data transferred by a European entity to companies established in the United States (www.privacyshield.gov).   
1 . Finalités pour lesquelles vous avez fourni votre consentement conformément à l’Art. 6 (1) 1 a) du RGPD à moins d’avoir exercé votre droit de retirer votre consentement (Art. 7 (3) du RGPD), comme :
Données / Catégories de données Finalité(s) Destinataire(s)
Identification et coordonnées*, préférences de contact, données d'identification du véhicule*, spécifications des produits et services*, données du véhicule et de service, données techniques pièces et accessoires, données liées au passage atelier et services
 Fins d’activités de marketing, d’identification et de reconnaissance

Automobiles Peugeot et PSA Automobiles SA, 2-10 Boulevard de l’Europe, 78 300 Poissy, France

 

Les destinataires susmentionnés divulguent vos données à caractère personnel aux prestataires de services (informatiques) intervenant dans la réalisation des finalités ci-jointes, en particulier :

 

·         PSA Automobiles S.A., 2-10 Boulevard de l’Europe, 78 300 Poissy, France

 

·         LiveRamp France 25-29 rue Anatole France, 92300 Levallois-Perret, France. Les données peuvent être transférées aux sociétés du groupe LiveRamp, en Europe et à l’étranger, sous réserve que les autorisations nécessaires aient été obtenues le cas échéant. LiveRamp Inc, localisées aux Etats-Unis, sont certifiés sous le Privacy Shield, un mécanisme d’auto-certification pour les entreprises établies aux Etats-Unis, reconnu par la Commission Européenne comme offrant un niveau de protection adéquat aux données à caractère personnel transférées par une entité européenne vers des entreprises établies aux Etats-Unis (www.privacyshield.gov).

3. INTERACTION WITH SOCIAL NETWORKS

3.1. CUSTOMER SUPPORT VIA SOCIAL MEDIA

You can also contact us through our social media channels. For example, if you send us or post a message on our social media pages, we may use the information contained in your message or post to contact you regarding the question/request raised. In order to provide you with the requested assistance, we may ask you to provide, via direct or private message, additional information such as details of the problem, your name, email address, your vehicle identification number (VIN) , your phone, location (city/state) and/or the make, model and year of the vehicle. The information you provide to us will not be used for direct marketing purposes; Market studies aimed at improving services and products will only be carried out on the basis of aggregated (anonymous) data.

Please note that you should not transmit sensitive data (such as information about racial or ethnic origin, political opinions, religious or philosophical beliefs, or health) in your message. When you publish a message on the public area of ​​a social network, everyone can read it.

3.2. SOCIAL MEDIA LINKS/SOCIAL MEDIA PLUG-INS (E.G. “LIKE” BUTTONS)

Our website includes links to social media.

In order to protect your personal data when you visit our website, we do not use social plugins. Instead, HTML links are embedded in the website, allowing for easy sharing on social media. The integration of such a link prevents a direct connection with the various social media servers when opening a page of our website. By clicking on one of the buttons, a window opens in the browser and directs the user to the website of the relevant social network where (after logging in) they can, for example, use the ""J button 'like' or 'Share'.

For more information on the purpose and scope of data processing and the further use of your personal data by social networks and their websites, as well as your rights and possible settings to protect your privacy , please refer to the data protection notices of each social network.

Facebook:    http://www.facebook.com/policy.php

Twitter:        https://twitter.com/privacy

Instagram:    https://help.instagram.com/155833707900388

You Tube:    https://www.google. de/intl/de/policies/privacy/

LinkedIn:      https://www.linkedin.com/legal/privacy-policy

4. YOUR RIGHTS

As a data subject, you have a right of access, rectification, erasure (right to be forgotten), limitation of processing, portability of your data as well as the right to object to data processing. personal data concerning you which is based on Article 6(1)(e) or (f) of the GDPR or when the personal data is processed for commercial prospecting purposes in accordance with applicable law.

Please note that these rights are limited by law and that conditions are required for us to exercise them.

If you wish to assert your rights, please contact us by post at Automobiles Peugeot – Customer Relations Service, Case YT 227 – 2/10 Bd de l'Europe, 78092 POISSY, or by e-mail privacyrights-peugeot@mpsa.com . You can find more information online at the following address: https://peugeot-fr-fr.custhelp.com 

As data controller, we may update your personal data at any time (e.g. modify your address).

To exercise your right to lodge a complaint (Art. 77 GDPR), please contact the Commission Nationale de l’Informatique et des Libertés, 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07 , www.cnil.fr.

UPDATE TO THIS PRIVACY POLICY

Any future changes to this Privacy Policy will be posted on this website. We therefore invite you to consult them regularly to be aware of the modifications made to our confidentiality policy.

6. TO CONTACT US

A manager can be contacted using the following form: https://peugeot-fr-fr.custhelp.com/app/ask .

You can also contact us by post, at:

PSA Automobiles SA
Protection of Personal Data
Mailbox YT238
2-10 Boulevard de l'Europe
78307 Poissy CEDEX

Version: July 2020

See the legal notices for complete company details.

COOKIE MANAGEMENT POLICY

When consulting www.peugeot.fr and displaying our advertising content, information relating to the navigation of your terminal (computer, tablet, smartphone, etc.) on www.peugeot.fr may be recorded in “Cookies” files installed on your terminal, subject to the choices you have expressed regarding Cookies and which you can modify at any time.

WHAT ARE THE COOKIES ISSUED ON OUR SITES USED FOR?

Only the issuer of a cookie is likely to read or modify the information contained therein.
Cookies may be included in the advertising spaces on our site. These advertising spaces display advertising content from advertisers on your terminal. These spaces contribute to the financing of the content and services that we make available to you.
When you connect to www.peugeot.fr , we may be required, subject to your choices, to install various cookies in your terminal allowing us to recognize the browser of your terminal during the validity period of the cookie concerned. The Cookies that we issue are used for the purposes described below, subject to your choices, which result from the settings of your browser software used during your visit to www.peugeot.fr which you can express at any time to   https ://peugeot-fr-fr.custhelp.com

THE COOKIES WE ISSUE ALLOW US:

  • to establish statistics and volumes of attendance and use of the various elements making up www.peugeot.fr (sections and content visited, routes), allowing us to improve the interest and ergonomics of our services;
  • to count the total number of advertisements displayed by us on our advertising spaces, to identify these advertisements, their respective number of displays, the number of users having clicked on each advertisement and, where applicable, the subsequent actions carried out by these users on the pages to which these advertisements lead, in order to calculate the amounts owed to the actors in the advertising distribution chain (communication agency, advertising agency, distribution site/media) and to establish statistics;
  • to adapt the presentation of our www.peugeot.fr to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on the materials and viewing or reading software that your terminal includes;
  • to adapt our advertising spaces to the display preferences of your terminal (language used, display resolution, operating system used, etc.), depending on the viewing or reading hardware and software that your terminal includes;
  • to adapt the advertising content displayed on your terminal by our advertising spaces, according to the navigation of your terminal on our site;
  • to adapt the advertising content displayed on your terminal in our advertising spaces according to the location data (longitude and latitude) transmitted by your terminal with your prior agreement
  • to memorize information relating to a form that you have completed on our www.peugeot.fr (registration or access to your account) or to products, services or information that you have chosen on our www.peugeot.fr (subscribed service, contents of an order basket, etc.);
  • to allow you to access reserved and personal areas of our [site/application], such as your account, using identifiers or data that you may have previously entrusted to Us;
  • to implement security measures, for example when you are asked to log in again to content or a service after a certain period of time.
  • to adapt the advertising content displayed on your terminal in our advertising spaces based on the personal data you have provided to us;

16. INFORMATION RELATING TO PRODUCTS & SERVICES

The Elements appearing on the pages of the Site are based on the technical characteristics current at the time of putting online or updating the various pages of the site.

The products presented on this site are those distributed in mainland France (excluding Corsica). They may vary from country to country or may not be available in all countries worldwide.

In any case, the Elements contained on this Site are general information and have no contractual value.

In addition, all prices indicated are maximum recommended retail prices.

COOKIES ISSUED ON OUR SITE BY THIRD PARTIES

The issuance and use of cookies by third parties is subject to the privacy protection policies of these third parties. We inform you of the purpose of the cookies of which we are aware and the means available to you to make choices with regard to these cookies.

A) VIA THIRD-PARTY CONTENT DISTRIBUTED IN OUR ADVERTISING SPACES

  • Advertising content (graphics, animations, videos, etc.) distributed in our advertising spaces may contain Cookies issued by third parties: either the advertiser at the origin of the advertising content concerned, or a company third to the advertiser. (communications consulting agency, audience measurement company, targeted advertising provider, etc.), which associated a cookie with the advertising content of an advertiser.
    Where applicable, cookies issued by these third parties may allow them, during the validity period of these cookies:
  • to count the number of displays of advertising content broadcast via our advertising spaces, to identify the advertisements thus displayed, the number of users having clicked on each advertisement, allowing them to calculate the sums due as a result and to establish statistics;
  • to recognize your terminal during its subsequent navigation on any other site or service on which these advertisers or third parties also issue cookies and, where applicable, to adapt these third-party sites and services or the advertisements they broadcast, to the navigation of your terminal which they may be aware of;

B) BY AN EXTERNAL ADVERTISING AGENCY OPERATING OUR ADVERTISING SPACES

The advertising spaces on our site may be used by one or more external advertising agencies and, where applicable, contain cookies issued by one of them. Where applicable, the cookies issued by these external advertising agencies allow them, during the validity period of these cookies:

 

  • to count the total number of advertisements displayed by them on our advertising spaces, to identify these advertisements, their respective number of displays, the number of users having clicked on each advertisement and, where applicable, the subsequent actions carried out by these users on the pages to which these advertisements lead, in order to calculate the sums due to the actors in the advertising distribution chain (advertiser, communications agency, advertising agency, distribution site/media) and to establish statistics;
  • to adapt the advertising spaces they operate to the display preferences of your terminal (language used, display resolution, operating system used, etc.), depending on the hardware and visualization or reading software that your terminal features;
  • to adapt the advertising content displayed on your terminal via our advertising spaces according to the navigation of your terminal on our site,
  • to adapt the advertising content displayed on your terminal via our advertising spaces according to the previous or subsequent navigation of your terminal on third-party sites in which the relevant agency also issues cookies, provided that these cookies have been recorded in your terminal in accordance with the choices you have made with regard to this management.
  • to adapt the advertising content displayed on your terminal via our advertising spaces according to the location data (longitude and latitude) transmitted by your terminal with your prior agreement
  • to adapt the advertising content displayed on your terminal in our advertising spaces based on the personal data that you may have provided to this advertising agency;

C/ OTHER THIRD-PARTY COOKIES

Peugeot France uses other third-party Cookies to analyze the Internet user experience on Groupe PSA sites and advertising banners. These Cookies are issued by Peugeot France or by its technical service providers for the purposes of measuring the audience of the different pages of the site, in order to evaluate them and better organize the contents and sections. These Cookies also make it possible, if necessary, to detect navigation problems and therefore to improve the usability of the services. These Cookies produce in particular anonymous statistics and traffic volumes, excluding any personal information. These Cookies collect anonymous data which will also be used to personalize this site as well as other Groupe PSA sites and advertising banners. The lifespan of these audience measurement Cookies does not exceed 90 days. 

YOUR CHOICES REGARDING COOKIES

Several options are available to you for managing cookies. Any settings that you can undertake may modify your browsing on the Internet and your conditions of access to certain services requiring the use of Cookies.
You can choose at any time to express and modify your wishes regarding cookies, by the means described below.

You can configure your browser software so that cookies are saved on your terminal or, on the contrary, that they are rejected, either systematically or depending on their issuer. You can also configure your browser software so that you are offered the acceptance or refusal of cookies from time to time, before a cookie is likely to be stored on your terminal. For more information, see the section “How to exercise your choices, depending on the browser you use?”

A) THE COOKIES AGREEMENT

The recording of a cookie in a terminal is essentially subject to the wishes of the user of the Terminal, which he can express and modify at any time and free of charge through the choices offered to him by his navigation software.
If you have accepted in your browser software the recording of cookies in your Terminal, the cookies integrated into the pages and content that you have consulted may be temporarily stored in a dedicated space on your Terminal. They will be readable only by their issuer.

B) REFUSAL OF COOKIES

If you refuse the recording of cookies in your terminal, or if you delete those stored there, you will no longer be able to benefit from a certain number of functionalities which are nevertheless necessary to navigate in certain areas of www.peugeot.fr . This would be the case if you tried to access our content or services which require you to identify yourself. This would also be the case when we - or our service providers - could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected. to the Internet.

Where applicable, we decline all responsibility for the consequences linked to the degraded functioning of our services resulting from the impossibility for Us to record or consult the cookies necessary for their operation and which you have refused or deleted.

HOW TO EXERCISE YOUR CHOICES, DEPENDING ON THE BROWSER YOU USE?

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences.

For Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies ,
For Safari™: http://docs.info.apple.com/article.html ?path=Safari/3.0/fr/9277.html ,
For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 ,
For Firefox™: http:/ /support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies ,
For Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html ,
etc. .

“FLASH”© COOKIES FROM “ADOBE FLASH PLAYER”™

"Adobe Flash Player"™ is a computer application that allows rapid development of dynamic content using the "Flash" computer language. Flash (and similar applications) remembers settings, preferences and usage of this content using technology similar to cookies. However, "Adobe Flash Player" manages this information and your choices via an interface different from that provided by your browser software.
To the extent that your terminal is likely to view content developed with Flash language, we invite you to access your Flash cookie management tools, directly from the site http://www.adobe.com/fr/ .

YOUR CHOICES EXPRESSED ONLINE DIRECTLY WITH US

If you do not want our advertising spaces to save cookies in your terminal for advertising purposes, you can click on this deactivation link, which will save a cookie in your terminal with the sole purpose of deactivating advertising adaptation services on the advertising spaces that we operate. Note that this procedure will not prevent advertisements from displaying on your device. It will only block technologies that make it possible to adapt advertisements to your browsing and your interests.
Please note, taking your wish into account relies on a cookie. If you delete all cookies stored in your terminal (via your browser), we - or our service providers - will no longer know that you have chosen this option.
Finally, if you wish to save a deactivation cookie in your terminal and you wish to again view advertising content adapted to the navigation of your terminal, click here.

YOUR CHOICES EXPRESSED ONLINE VIA INTER-PROFESSIONAL PLATFORMS

You can connect to the site www.youronlinechoices.eu offered by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France.
You will thus be able to know the companies registered on this platform and which offer you the possibility of refusing or accepting the cookies used by these companies to adapt the advertisements likely to be displayed on your terminal to your browsing information: http : //www.youronlinechoices.com/fr/controler-ses-cookies/ .
This European platform is shared by hundreds of advertising professionals on the Internet and constitutes a centralized interface allowing you to express your refusal or acceptance of cookies likely to be used in order to adapt the navigation of your terminal to the advertisements that may be displayed there. Please note that this procedure will not prevent the display of advertisements on the websites you visit. It will only block technologies that allow advertising to be tailored to your interests.

You do not want our site to collect third-party Krux cookies:

To deactivate these cookies, you can deactivate them: http://www.krux.com/krux_privacy/consumer_choice/